1 year ago - edited
# qtGPqpHKw0hG7dq_In-game Name: 212th Commander Cody 2224
SteamID: STEAM_0:0:61936022
Discord username: blackbeard_5301
Why do you want to be a member of support?: To simply provide my assistance to a larger audience, seeing that I'm set to weekends and im not on the server as much on the weekdays, I figure I can offer more help to those in need via discord support tickets. I have a pretty extensive knowledge of pretty much everything FBG, so I would be available to offer my experience and knowledge to those who need it.
Why should we trust you to become a member of support?: Long time member of the community, as well as a respected member of the community. As I stated in my prior question, I have extensive knowledge on pretty much all things frostbite, so I would be able to provide quality answers and reassurance to those who need assistance of support.
Are you familiar with ALL of our community guidelines and procedures?: Yes.
How would you greet someone who has a problem with their ticket?: Assess the issue that the player has posted, I'd then respond to their ticket letting them know I'll be their support staff for the ticket and carry on from there. If its something that I know I can simply handle by having a conversation about the issue they're having, I'd proceed to do so, however if its something out of my control and reach, I'd go up the chain of command until the issue the player is having is resolved.
